GROUP IT Services is a functionally managed department that works for the Global Technology Platforms of EDT GmbH. We are looking for new colleague right now.

In this role you will have the following responsibilities:

1. Backend Development: Design, develop, and implement custom solutions and extensions in the backend of ServiceNow, related to core platform tables and the respective ITSM modules.
2. Process Customizations: Analyse existing processes related to Incident [incl. support channels e.g. live chat, walk up, callback], Problem, Change, identify areas for improvement, and implement customizations to enhance process efficiency and quality.
3. Integration of Data and Systems: Integrate external data sources and systems into ServiceNow to enable seamless data transfer and processing.
4. Innovation: Leverage your expertise to implement cutting-edge technologies provided by ServiceNow, such as AI functionalities [e.g. Now Assist, Task Intelligence], and DevOps Change Velocity.
5. Quality Assurance and Testing: Conduct tests and quality assurance measures to ensure that the developed backend solutions are robust, error-free, and meet requirements.
6. Documentation and Training: Create technical documentation, guides, and training materials for users and administrators to utilize the implemented solutions and features.

What we need from you:

1. Demonstrable experience in ServiceNow backend development, preferably with a focus on the mentioned modules.
2. Proficiency in coding and scripting within ServiceNow, including JavaScript, Glide API, Business Rules, UI Actions, and platform-specific tools.
3. Sound practical experience with REST/ SOAP or other interfaces along with strong proficiency in handling JSON and XML.
4. Experience in working with databases, preferably MySQL or MariaDB.
5. Experience with Incident [incl. support channels e.g. live chat, walk up, callback], Problem, Change in ServiceNow, preferably also with new technologies provided by ServiceNow, such as AI functionalities [e.g. Now Assist, Task Intelligence] and DevOps Change Velocity.
6. Ability to analyse requirements and processes and develop customized solutions to meet those requirements.
7. Strong problem-solving skills and the ability to address complex technical challenges.
8. Team orientation, communication skills, and the ability to effectively interact with other developers, administrators, and end users.
9. Fluent English language skills are essential, German language skills are advantageous.

Education, Certifications and Experience:

• A Bachelor's degree in Computer Science, Software Engineering, or a related field is advantageous.
• Certifications in ServiceNow “Administration Fundamentals”, “Certified Systems Administrator” and “Implementation Specialist” are mandatory, “Certified Application Developer welcomed.
• Minimum 3 years’ experience with ServiceNow configuration and development.
• Demonstrated expertise in Mulesoft and / or SnowMirror is considered beneficial.
• Practical experience in agile and DevOps way of working.

What do we offer?

• A crucial role in shaping E.ON’s future in a green and sustainable energy world.
• A space to develop ideas and create personal impact.
• An agile and hands-on environment.
• An opportunity to work with colleagues in multiple E.ON operating regions.
• 5 weeks of holiday
• You won't just leave home with your paycheck, but also with pleasant benefits.
• Flexible working hours.

#LI-DNI

ID pozice: 234522 
 

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Are you interested in this job position and are you wondering where to send your CV?
Just click on the blue box Login and create an online application in our database.
We will contact you as soon as possible!

If you have any questions, you can contact: David Kapin - david.kapin@eon.cz

E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility.

E.ON is a privately-owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.