Network Product Owner - Support Germany (f/m/d)

E.ON Digital Technology GmbH | Permanent | Part or Full time

You have a passion for technology and want to make the world a greener place?

Then become a playmaker and join our team as Network Product Owner - Support Germany (f/m/d) at E.ON Digital Technology.

We play a key role in shaping the energy transition by leading E.ON's digital transformation across Europe. We explore new paths by developing ideas, breaking new ground, making visions reality, and bringing new technologies to life. We deliver sustainable technology solutions because…

… it’s on us to make new energy work!

The Team - your impact

Our team of technical experts, product owners, and operational support staff is working together to drive the modernization of the network infrastructure, enabling the sustainable digital transformation of the company. In this role, you will leverage your knowledge and experience to optimize our network services and create stable solutions to ensure high customer satisfaction for our end users.

Your Role - meaningful & rewarding

• Support the Product Owner for delivery of network services in E.ON offices, focus Germany WAN/LAN/WiFi ​

• Support projects and interactions towards and between business and inhouse supplier Westenergie/Westnetz and other E.ON IT Infrastructure teams​

• Build strong relationships with both the business and supplier​

• Support the “Own your IT” initiative by working closely together with our internal provider Westnetz for improving technical skills, increasing transparency & knowledge exchange

• Drive proactively improvements and automation, e.g. for change, incident, asset and problem management​ processes

• Support incident management activities as trouble shooting and task force coordination

• Provide consultancy to relevant stakeholders​

• Work in an agile organization with aspirations towards DevOps​

• Acting as single-point-of-contact for all network related IT service management topics​

Your Profile - authentic & open-minded

• Desire to learn and develop own skillset and experience
• Willingness to make a positive change for the user community and customer focussed attitude
• Experienced in enterprise grade networks, ideally with regards to WAN/internet connectivity and WiFi
• Preferrably hold network certification
• First experiences with ServiceNOW or comparable IT Service Management tools & processes
• Basic knowledge about Microsoft Office products, especially MS Excel
• Business fluent in German (better native speaker) and English

Our Benefits - smart & useful 

• We provide full flexibility: Do your work from home or any other place in Germany - of course including all our great offices from Hamburg to Munich. You want even more? Go on workation for up to 20 days per year within Europe.
• Recharge your battery: You have 30 holidays per year plus Christmas and New Year's Eve on top. Your battery still needs charging? You can exchange parts of your salary for more holidays or you can take a sabbatical.
• Your development: We grow and we want you to grow with us. Learning on the job, exchanging with others or taking part in an individual training - Our learning culture enables you to bring your personal and professional development to the next level.
• We elevate your mobility: From car and bike leasing offers to job tickets for most of our locations - your way is our way.
• Let’s think ahead: With our company pension scheme and a great insurance package we take care of your future.
• This is by far not all: We are looking forward to speaking with you about further benefits during the recruiting process.

Do you have questions?
For further information please contact Fabian Heller, fabian.heller@eon.com.

Please understand that for data protection reasons we can only accept applications submitted via our portal. Unfortunately, we cannot consider application documents that reach us by email or post.

What you need to know:
Job Req ID: 233055
Contract type: Permanent
Working time: Part or Full time
Company: E.ON Digital Technology GmbH
Location: Essen, Hannover, Würzburg, München, Berlin, Hamburg, Frankfurt am Main, Köln
Function area: IT Infrastructure & Services; IT/Digital; Network Management/Grid Calculation