Product Success Manager

Location: Hybrid working with travel across the UK and overseas as required
Salary:  £51,620 to £65,907 + Excellent company benefits
 

Our Optimum family of digital products are market-leading energy management tools that help businesses make better and faster decisions and take timely action by utilizing data-driven insights

As the Optimum Product Success Manager you will play a key role in gathering and analyzing market insights, developing compelling value propositions, and supporting our go-to-market (G2M) strategies to drive the success of our Optimum Product, specifically revenue growth and expanding market share. This role requires strong collaboration across our commercial, operational, and marketing teams to enhance product positioning, customer engagement, and sales effectiveness.

Here’s what else the role will involve:
 

Marketing and sales enablement

• Market & Competitive Analysis: Conduct deep sector and market research, gather customer feedback, and perform competitor analysis to shape the Optimum Product strategy and influence decision-making.

• Go-to-Market & Sales Enablement: Work together with the business’ Go-to-Market teams, to ensure effective marketing strategies to grow sales pipelines across our EIS UK, nBS, E.ON Next, and Group businesses, leveraging lead generation from campaigns, events, social media, and sales collateral.

• Partner with EIS UK, nBS, E.ON Next, and operational teams to deliver training and engagement sessions, support proposition development, and drive G2M activities within their respective business units and customer segments.

• Collaborate with the Optimum Lead Product Manager to craft compelling value propositions aligned with market and customer needs.

• Work with internal product teams to launch new features and expand into new markets.

• Support product launches in new markets and with strategic customers.

• Lead customer engagement sessions to inform the product roadmap – such as customer experience sessions to support the product roadmap and deliver customer-centric product enhancements.

Content and training development

• Create and maintain user guides for the Optimum platform, ensuring updates reflect new product features.

• In partnership with Go-to-Market teams, produce industry white papers, sales brochures, and videos to enhance product visibility and support marketing efforts.

• Act as an Optimum platform expert, equipping sales teams with training, sales collateral, and product knowledge to enable effective selling.

You can find more information about our Optimum digital products here - Energy Management System (EMS) - E.ON Optimum

• Degree in or significant relevant experience in energy, energy management, energy efficiency combined with extensive experience in the energy sector,
  or, degree in or experience in marketing activities and bringing new products to market.

• Mid-level experience in energy management, smart or sustainable buildings with a focus on product launches.

• Creative with the ability to understand customer and market needs and translate these into compelling sales and marketing strategies.

• Customer-centric mindset, ensuring all aspects of our solutions align with customer and business needs.

• Analytical and problem-solving skills, with a keen interest in learning new technologies and explaining them simply to a wide range of customers.

• Self-motivated, autonomous and proactive, with the ability to work independently and coordinate cross-functional teams.

• Excellent interpersonal and influencing skills, with the ability to engage, persuade, and build strong stakeholder relationships.

• Adaptable with a willingness to acquire knowledge outside of core expertise to drive innovation and value creation.

• Ability to navigate a matrix environment, working effectively with marketing, product teams, and operational teams right across the E.ON business.

• Full clean driving licence.