Senior Business Development Manager

Location – Home based with travel to Solihull office and UK wide travel as required (Car provided)

Salary - £68,827 - £82,182 plus excellent employee benefits and career progression

npower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector.  I&C is a £6 billion revenue business serving c60,000 customers and around 300,000 meter points with a view to becoming the number one B2B energy supplier in the UK.

The purpose of this role is to lead a business development team prospecting, managing, developing, and expanding relationships with our largest, most profitable partners and across our Direct & Indirect customer base.

You will ensure the maintenance of excellent client relationships through detailed account mapping, deep account penetration, and adding value at every client interaction.

Being responsible for driving new business growth, leveraging self-generated leads across the Business development team to exceed growth targets and ensuring the successful conversion and development of new accounts & services.

The role involves creating and implementing business development strategies for new products and services, identifying market trends and opportunities, and building and maintaining relationships with key clients.

Main responsibilities of the role

• Support the development of sales strategies to optimise performance and deliver new business opportunities across the Direct channel or Third-parties.
• Engage with external senior leaders to understand their strategic vision, needs and challenges.
• Identify and develop new business opportunities for growth.
• Build and maintain strong relationships with key senior customers/partners and decision makers.
• Support in developing go to market propositions and sales opportunity plans.
• Align presales activities with overall growth objectives and targets.
• Identify, evaluate and secure new relationships.
• Be responsible for the overall relationship management of all external partners and key customers.
• Responsible for developing a robust account plan across all partners to maximise the relationship and drive growth across the MM channel.
• Drive the collaboration between NBS and other business units to seek out and deliver value from opportunities such as solutions.
• Point of escalation for relationship issues such as complaints and poor behaviours.
• Manage Third party commercial frameworks.
• Responsible for identifying, developing, and deploying business cases to drive and enhance growth across Mid-Market.
• Responsible for identifying relationships that would be best placed in other areas of the segment such as Corporate & Strategic.
• Responsible for developing a robust engagement and hospitality plan to enhance key relationships.
• Leading, coaching, developing, and managing the team. Motivating staff, empowering them to take ownership, and embedding a high-performing and high-engagement culture supported with a robust performance management approach.
• Ensure use of Quality to metrics to assure and improve Sales team performance.
• Ensure area adherence to operational structures including meetings, governance & systems (e.g. HubSpot).
• Support digital transformation journey, driving channel shift to customers using online journeys and features to both manage their account and receive quotes. Preparing and presenting regular sales reports to the Mid-Market Sales Manager, highlighting key performance metrics, challenges, and opportunities

• Detailed knowledge and experience of the energy markets, industry and sales processes and a demonstrable ability to achieve targets through a team.
• Must have significant experience of working in a commercially focussed and complex business environment. 
• Ability to motivate, manage and incentivise a team to deliver Gross Margin against our business plan targets.
• High personal and professional integrity with desire to drive the highest quality sales through a team, whilst being passionate about delivering great data quality alongside an exceptional customer experience.
• Ability to manage multiple stakeholders to ensure customer and operational excellence.
• Able to create and develop new value building propositions to broaden the value delivered through Third Parties and Direct customers.
• Able to identify, target and where necessary incentivise important decision-making relationships to achieve our ambitious growth plan in Mid-Market.
• Able to demonstrate strong economic, market and financial skills.
• Must have a strong understanding of the UK Energy Market showing significant awareness of the strengths and weaknesses of the competition in the Supply market, along with the ability to capitalise on this knowledge.
• Able to identify and maximise commercial opportunities.
• A confident communicator with an ability to deliver complex messages simply, clearly, and concisely.

It would be great if you have

• Demonstrate leading sales coaching capabilities and team motivational skills.
• Strong organisational skills with ability to balance tactical and strategic business priorities.