Here's what you'll be doing
You’ll establish and lead a consistent, proportionate approach to business readiness across the DT&C portfolio, including:
- Defining and implementing a standard Business Change Impact & Readiness Assessment (BCIA) approach
- Identifying people, process, system, training and comms impacts early
- Coaching Delivery Leads, Product Owners, Scrum Masters and SMEs to frame change in business terms
- Coordinating readiness activity across impacted business areas
- Providing evidence-based readiness insight to influence go-live decisions
- Creating portfolio-level visibility of readiness risk, change collisions and business capacity
- Developing dashboards, metrics and reporting to support decision-making
- Capturing lessons learned and continuously improving readiness and adoption practices
- Developing supporting processes and artefacts to clarify ownership and standards
- Ensuring readiness principles adapt to Product / DevOps ways of working
- Working closely with the Portfolio Manager on forward planning and horizon scanning
What we need from you
Essential experience:
- Strong background in business readiness, change or transformation delivery
- Ability to clearly assess and articulate business and people impacts
- Experience coordinating readiness, training and adoption activity
- Delivery experience within major transformation programmes
- Strong stakeholder engagement and facilitation skills
- Experience working in Agile, Product or DevOps environments (or transitioning to them)
- Comfortable operating across multiple initiatives in complex environments
- Able to influence without authority and motivate colleagues at all levels
Desirable:
- Experience designing learning or enablement solutions
- Using data, dashboards or reporting to support decisions
- Building or evolving change/readiness capabilities
- Experience in regulated or large enterprise environments
- Tooling exposure (e.g. Power BI, Jira, Asana, Excel)
Here’s what you need to know
- Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.
- Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
- Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you.
- Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture.
- Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
- Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process.
- Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.