Here's what you'll be doing
- Define product vision, strategy, and roadmap in collaboration with business managers.
- Manage the full product lifecycle from idea to implementation ensuring alignment with business goals.
- Ensure incidents, maintenance, technical debt and root cause investigations are prioritised alongside new features.
- Prioritise and refine product backlogs to deliver measurable customer value
- Stay updated on technology trends and emerging technologies.
- Build relationships with business stakeholders and 3rd party vendors to optimize delivery.
- Collaborate with cross-functional teams for operational success.
What we need from you
- Experience in Agile and/or waterfall environments delivering customer-led outcomes.
- Strong understanding of backlog prioritisation and agile software development. - Awareness of technology trends and interest in emerging technologies.
- Experience working with third-party IT suppliers.
- Excellent interpersonal, communication, and influencing skills.
- Financial and commercial awareness.
- Ability to identify and solve complex problems effectively.
- Experience in requirements analysis, process modeling, and business case production.
- Ability to translate technical details into business language.
- Strong organisational and planning skills.
Preferred Qualifications:
- Product owner, Agile delivery, or DevOps certifications.
- Experience in Retail, Financial Services, or Energy sectors.
- Knowledge of Junifer (Gentrack Energy Customer Management Platform).
- Experience in DevOps environment with CI/CD approach.
- Experience managing customer facing products e.g. Digital / Customer Contact
Here’s what you need to know
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Award-Winning Benefits: Our market-leading benefits package includes 26 days of holiday plus bank holidays, a generous pension scheme, life cover, bonus opportunities, and access to 20 flexible benefits with tax and/or NI savings. Recognised with the Personnel Today Reward, Recognition and Benefits Award 2022, our benefits truly stand out.
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Recognised for Family-Friendly and Hybrid Policies: In 2024, we earned Double Recognition at the Personnel Today Awards for our exceptional family-friendly and hybrid working initiatives. Let’s discuss how we can work together flexibly.
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Inclusive Employer: As the only energy company in the Inclusive Top 50 UK Employers (currently ranked 8th), we’re committed to equal opportunities, diversity, and fairness for everyone.
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Support for Disabled Applicants: As a Disability Confident Employer, we guarantee an interview for all disabled candidates who meet the minimum role criteria.
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Development Opportunities: With inclusive talent networks, learning resources, and skill-building programs, your career growth is a priority.